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Frequently Asked Questions
Cashflow Manager, and associated products, are designed to run on a computer running Windows 8, 10 or 11. Mac users will need to download additional software. Find out more here.
Accounting Software Support is provided by our Australia-based Customer Engagement Team, who understand Australian small and micro businesses.
Phone: Give us a call from 7am to 7pm (ACST), Monday to Friday on (08) 8275 2000.
Email: Get personalised email support any day of the working week by contacting: firstname.lastname@example.org
Self-help: If you are the kind of person who likes to find the answer yourself, our extensive Knowledge Base is filled with step-by-step guides, videos and tips.
You can manage as many business files as you want within Cashflow Manager – however, if you are using Cashflow Manager to service more than one business entity you will need a subscription that support multiple “business files”.
You have the option of either paying for the subscription annually or monthly. The minimum subscription term is 12 months. If you are on a monthly subscription, you have the freedom to cancel at any time after the first 12 months. Subscribers also have the flexibility to add or remove bank feeds or adjust the number of business files on their subscription at any time.
Subscribers can upgrade their plan at any time, but can only downgrade after the initial 12 months.
Cashflow Manager is a standalone product which will not work in conjunction with another Cashflow Manager product. If you require Single Touch Payroll and accounting functionality check out Cashflow Manager Gold.
Cashflow Manager programs are designed to be installed on a PC or laptop, running Windows 8, 10 or 11. If you need help installing the program on your computer, contact our support team between 7am and 7pm, Monday to Friday.